Soft play can be a brilliant outlet for autistic children and those with additional needs, full of movement, sensory input, and safe exploration. But not all sessions are created equal. Some are thoughtful and inclusive. Others miss the mark, even with the best of intentions.

As a parent to three children under five, two of whom are autistic – we’ve been to our fair share of sessions designed specifically for children with additional needs. These SEN soft play sessions are essential for us. They’re a safe space for our children and, in many ways, a lifeline for us as parents.

Here’s what we’ve come to appreciate about the sessions that work, and a few things we wish more centres would consider.

Time to Settle In

An hour isn’t long enough. Children with additional needs often need time to process their environment, observe what’s going on, and feel comfortable enough to explore. When a session is just 60 minutes, we sometimes find our kids only start to enjoy it right as it’s ending.

The best sessions we’ve attended last around two hours. That extra time makes a world of difference. It means no one has to rush, transitions are smoother, and children get the full benefit of the play.

Timings That Work for Families

Some sessions are scheduled at 4pm on weekdays, which can be tough for working families and those juggling multiple school and nursery pickups. In our experience, weekend sessions work far better. It’s rare to have a session in the school holidays but SEND families would love it as there is a distinct lack of SEND friendly activities for kids during those long and lonely summer weeks. Slicing off one two-hour session a week would go a long way with local families.

The more accessible the timing, the more likely families will be able to attend and benefit from the experience.

Simple Snacks Go a Long Way

Many neurodivergent children use food as a way to regulate. For our boys, snacks are a big part of the routine. Some venues focus on niche offerings, like themed sweets or unfamiliar treats, but these often go untouched.

Simple, recognisable options, think crisps, toast, or plain biscuits go down far better. Crunchy textures, in particular, are regulating for many children. And yes, SEND kids are likely to make a mess. That’s okay. We’re just grateful when food is available and manageable.

Who Attends Matters

This one is vital: SEN sessions need to be for SEN families. Of course, siblings without additional needs are absolutely welcome, that’s part of making a session truly inclusive. But when families who aren’t part of the community wander in and are allowed to stay, the atmosphere changes.

SEN parents often come to these sessions for the predictability, the understanding, the relief of not having to explain or apologise. If a family unfamiliar with the session’s purpose is allowed to join, it can create anxiety for the rest of us.

We’re not asking for gatekeeping. We’re asking for clarity and care. A quiet word at reception can make all the difference.

The Right Environment

Bright lights, loud music and sudden announcements can be overwhelming. We really appreciate sessions that take this into account. Dimmed lighting, lower volume levels, and a generally calmer environment help make soft play accessible for autistic children.

A calm corner or quiet space is also a huge benefit. Just a few beanbags in a low-sensory area give children somewhere to decompress if it all becomes too much.

Clear Signage and Visual Support

Visual aids, whether it’s a simple picture timetable, clearly labelled zones, or a countdown clock are incredibly helpful. Many autistic children rely on visual information to make sense of what’s happening and what to expect next.

It doesn’t have to be fancy. A few laminated signs and a visible clock can make a big difference.

Changing and Toileting Facilities

Accessible toilets and changing areas matter. Lots of children with additional needs require more space, privacy, or adult assistance. A clean, easy-to-navigate toilet with a bench or plenty of room makes soft play feel far more welcoming.

We’ve also seen venues with step stools at sinks, which help children be more independent. These details are small but meaningful.

Let Parents Book Ahead

A simple pre-booking system that clearly outlines the nature of the session helps everyone. Many SEND families need time to plan and prepare their children in advance. We want to know the timing, the format, and what to expect.

We also don’t want sessions overbooked. Quieter sessions are calmer, for children and adults alike.

More Than Just Play

SEN soft play sessions aren’t just for the kids. They’re often informal support groups for parents, even if no one calls them that. We swap stories. We give recommendations. We laugh, vent, and nod in silent solidarity.

It’s one of the few spaces where you don’t feel the need to explain your child. That, in itself, is a gift.

When SEN soft play sessions are well-designed, they’re so much more than fun. They’re a moment of normality, relief and genuine joy in a world that often feels hard to navigate. We’re so grateful to the venues that get it right. And for those still learning, we hope this helps.

These sessions matter – for our children, and for us too.